Dolphin Bathrooms Complaints
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carlnadele's review of Dolphin Bathrooms - www.dolphinbathrooms.com
- Collaborating with architects on washroom designs and specifications. Whether it's soap dispensers, taps, hand dryers, or dispensers for tissues, Dolphin has.
- Dolphin Bathing is the bathroom arm of Dolphin Homecare Limited, a long established mobility company specialising not only in bathroom mobility aids but also adjustable beds, rise and recline chairs, and hospital beds. O ur most popular product is the Dolphin Batheasy™.
“Dolphin Bathrooms Date 08/06/05 ”
“dolphin bathroom decor”. 4.6 out of 5 stars with 87 reviews. $20.98 reg $30.97. Sold and shipped by The Lakeside Collection. Terry Fan Old Growth Shower Curtain Green - Deny Designs. $71.99 reg $89.99. Amai Shower Curtain Black - Deny Designs.
Written on: 09/06/2005 by carlnadele (1 review written)
Good Points
None at all they are dishonest and should be closed down
Ultraman fighting evolution 3 download free pc. Bad Points
Dishonest salesmen
Dolphin Bathrooms Complaints Bbb
Miami Dolphins Bathroom Set
General Comments
Dolphin Bathrooms
Date 08/06/05
Having visited Homebase the previous weekend and been advised by the sales lady there that she had recently had clients who's bathrooms cost them £3200 - £5000. We enquired if these were full bathrooms which she said they were in fact she added that the £5000 one was a luxury bathroom, we agreed to allow a salesman to visit.
He arrived on time 7.00pm and sat in the lounge introduced himself and then suggested we go to the bathroom and he would explain things.
Won't go into the explanation will just outline the main points here.
1. He was very very polite
2. He told us the list price for a bathroom was £21,000
3. The cheapest bathroom was £5,000
4. The local average was £6,300
5. Dolphin use the £21,000 as a start point and discount from there
6. Straight away you get 50% discount
At this point it reminded me of the days of Kirby Vacuum cleaner salesmen i.e. sell the item for as much as the client can afford.
This bothered both my partner and I a lot; it doesn't seem to be a very honest way of selling a bathroom or anything else for that matter. My partner asked him about the discount again and explained what the sales lady had said in the showroom at Homebase. His replay was to explain that that would have been a very very basic bathroom at £3200.
My partner pointed out that the sales lady had said the £5000 one was a luxury bathroom with all the bells and whistles and that's why we got him to come round assuming that the £3200 one would be something close to what we wanted given the information we had received at Homebase.
During this conversation I'd been thinking of my days selling and decided I wasn't going to put up with this anymore, I said 'I'm going to be a little rude now, and ask you to get your things and leave' he looked puzzled so I explained, 'This reminds me of the days of Kirby Vacuum Cleaners, when you arrive at the house you asses the income of the family check the car out, the fixtures and fittings of the house and pick a price which fits'
To my surprise he agreed with a loud a resounding 'YES!!' I again asked him to leave he proceeded downstairs collected his things and was about to leave when my partner asked for his surname he was very reluctant to supply this and had to be asked 3 times - not the sign of an honest salesman is it when you can't even get his surname off him?
This prompted some Google searches on Dolphin Bathrooms, no shock then when we found pages and pages of complaints about them, relating to delays, bad workmanship, sales tactics etc etc.
So how do we asses this situation? Well its clear there isn't a set labour rate. I wonder if the fitters get more when a good salesman find an old lady who has just come into some money and fancies a new bathroom?
Lots and lots of examples come to mind but here is just one.
Salesman 'A' visits number 11 The Road, The Town, UK, they have two cars in the drive. One is this years model Audi A6 TDi the other a one year old Honda Civic (the wife's car). He measures up and sips a nice cup of coffee while the lady of the house explains what she wants, bashes his calculator a bit to make it all look good then explains what they will do, how long it will take and the price.
£11,000, they agree to the price, are thrilled to bits with their modern luxury bathroom which only took 9 days to complete.
A couple of weeks later Fred and Linda from number 15 pop round for a meal with their friends, Linda visits the bathroom and adores it, of course she asks Rose and Frank all about it, and Rose and Frank pass on the salesman's business card.
Linda who can't wait to ring him does so the very next morning and makes an appointment for the same evening. The same polite salesman visits that evening at 7.00pm takes about an hour to explain everything and inevitably gets to the price. Now he's noticed the old N reg Audi A4 Tdi in the drive which is looking a bit past its best and the thread bare carpet on the stairs and guess what the price is? - £8,700
The interesting part about this is the difference between the bathrooms. Linda loved the one at no 11 so much that the only thing she wanted to change was the colour of the tiles around the bath. Oh and they needed 6ft less copper 15mm pipe to do the bathroom at number 15 that has to have saved the £2,300 doesn't it?
What's the conclusion? Did the 6ft of copper pipe cost the family in number 11 £2,300 or was it the nice fixtures and fittings they already owned and the two cars in the drive? - I'll leave it to your imagination.
This isn't an honest way to sell anything and should be outlawed in any country, regrettably I suspect lots of companies still do business like this, maybe its time they all had to print price lists, declare labour rates openly and honestly giving the hard working public value for money not ripping them off.
Luckily I don't consider myself someone who is gullible enough to fall for these sales tactics, but find myself very concerned about the more gullible members of the public especially pensioners. Its time there was Government legislation on things like this.
I also feel that these companies need to be publicly named and shamed as loudly as possible. Our consumer nation needs to stand up for itself and put these firms out of business or get them to change their ways.
Furthermore Homebase are just as much to blame as Dolphin Bathrooms. If you intend to deal with a third party and advertise their products in your store probably getting a commission on the sale, then your reputation is on the line too. Retailers like Homebase should make sure the companies they are dealing with conduct business ethically.